BT Smart Hub 2 (097683) - BT Business Direct It adapts your TV to optimally display UHD content the way it was meant to be . Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. On my BT router, how can I activate DHCP? Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . A mod should reply. DHCP server BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. Thanks Baldrick1 for your advice and the steps to go through. BT Smart Hub settings - make your router faster and less annoying And how do you get one set up in your home? on A regular mistake made is to plug the DSL cable in before instructed. Registered, office: 81 Newgate Street, London EC1A 7AJ. Note: If you have changed these numbers in the past, you will need to enter in the those values. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. However, that doesn't mean adapters won't arrive at some point. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. 13-04-2021 It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. Click on either of those tabs and you'll be asked to enter the router's admin password. 20h31, 15-01-2019 I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. Log in to your BT Smart Hub 2 router. Best answer by Tp10000 Thank you. of BT at all times (excluding outright sale equipment). The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Now, remember this is the exact model of Hub Plusnet are now using. Connect the cable to the hub's power port, plug it into the wall and switch it on. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . To do this you can use our Network Utilities tool, which includes a free Open Port Checker. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). If the username or password did not work check out our Default BT Router Passwords page. Take a small pointy object (a toothpick or a . 13-04-2021 We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. 2 users liked/thanked this post: Next, connect the mains plug together (it comes in two parts). I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. 03-08-2019 Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. To improve your home internet set-up, you might want to sign up for BT Halo. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! 7:09 PM Im going to get a hub 6 for the same issues with the rubbish plusnet router. ipconfig /release Fastest BT Smart Hub 2 Router Open Port Instructions - Port Forward All rights reserved. Go ahead and create a Port Forwarding entry. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". Did you go through this step? Turn everything off. With BT access controls you can manage how your device accesses the internet during certain times of the day. Otherwise, choose either TCP or UDP as needed. From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. Can you help me or direct me to step by step instructions please? With BT access controls you can manage how your device accesses the internet during certain times of the day. other electrical equipment that can get hot). Draytek routers are often found on eBay. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. If not, then youll be doing it yourself. 1800000. Plug one end into the Hub and the other into a wall socket. I think this tutorial will explain everything. BT Smart Hub 2 Routers | All You Need to Know - Cable.co.uk It's odd because after a full reset both bands DO have the same BT network name. This website uses cookies to give you the best experience. Then press the power button on the back of the Hub. Thank You). Changing the IP address of your hub | BT Business Choose BT Access Control from the options. And save settings by pressing "Apply" button. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. The default setting is to merge the two together so you see only one network name. This is called opening a port or port forwarding. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. Thanks@Baldrick1! It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. How to fix Strict or Moderate NAT type on BT Home Hub 5 You may need toset up your devices again. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Thanks I think you've just saved me 100! 1 user liked/thanked this post: An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. The work to change this especially on Linux is horrendous. WPA2 - the default setting (we strongly recommend you use this). Dust with a soft dry cloth; don't use water or solvent. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. BT Complete Wi-Fi review: Mesh Wi-Fi as a Service - Tech Advisor Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? Forwarding some ports in your router for FIFA 23 can help improve your online multiplayer connections. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. Controllers Compatible With Playstation ClassicThe new wireless adapter If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. Click the Save button at the top of the page to apply these changes when you are completely finished. Only change it if you're having connection problems with your device. Mattwilf, smallblueplanet. Web admin interface of the BT Smart Hub 2 router. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. on Once your router is up and running, wed suggest you start making it as secure as possible. The lights on your Hub will come on green means its getting ready, this may take a few minutes. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. MisterW, dvorak, Gandalf, Mattwilf, Longliner, quelquod, drtodd, Mindfulmatt, DanielB, lscolman and 4 other users. But I have it working on my home network now. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". Click on the Firewall button at the middle of the screen. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. How do I use BT access controls (Wi-Fi Controls)? I recommend separating them as some devices dont work when they are in sync. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. BT started charging for non returned Smarthubs in December 2019 NOT 2018. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. The setting procedure for the Smarthub and Smarthub 2 are the same. The micro filter has a broadband socket for the hub and a phone socket for your landline. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. Sometimes you need to unblock some of these connections so you can run a game or application. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. You can see it but I only see a yellow triangle. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Keep device and cables out of young children's reach. Yes. Should have done a bit more researching first. The work to change this especially on Linux is horrendous. The image below shows an example of this. Type 192.168.1.254 in a web browser to open BT Hub Manager. Maybe I am due a software update sometime. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. Using A BT Smarthub, An Update - Plusnet Community Since December 2018 BT have been effectively loaning Smarthubs to their customers and now charge if they are not returned at the end of a contract, Consequently Smarthubs sold as new are more than likely better described as unused. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. Using DECT phones with BT SmartHub2 - Plusnet The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. 4. >. How do I change my Smart Hub's wireless settings? Our guide to securing your Wi-Fi router can help. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. This is something that shouldnt be overlooked when searching for a new broadband deal. BT Smart Hub 2 | BT Help Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites We think that forwarding a port should be easy. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. Keep these instructions safe for future reference. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. 25-08-2022 Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. Remember to save your changes. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. 2 - Activate the DHCP on Pi-hole A BT Smart Hub 2 router contains a basic firewall to help protect your home network. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. Switching Smart Setup on and off on the BT Smart Hub 2 Don't try to open your devices or power adapters. 26-08-2022 I have a BTB Smart Hub 1 which is fairly similar. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. BTW, the image you posted won't be public until a mod approves it. Registered, in England No. Wireless mode The default mode here is Mode 1. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Designed for use at room temperatures between. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. 20h41. Issues with British Telecom Smart Hub 2 - Pi-hole Userspace Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. on Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. Can you help by posting a screenshot of your advanced wireless page? I include this as some devices have problems with them in sync. BT Smart Hub 2 - Connection Issues (April 2021) - Sonos If you've turnedSeparate Bandson, you'll be able to select the channel for each band. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. A Firewall blocks incoming connections by nature. BT hubs: what are smart hubs and which one do you have? Press theRescanbutton to make it scan again. You'll find it in Hub Manager. Baldrick1. It's free and takes less than a minute to check and compare. 7:22 PM. 2. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. BT Smart Hub 2 - Connection Issues (April 2021) - Sonos No, you dont need to separate the bands if you would rather leave them synchronised. Unsurprisingly, we've called this gizmoSmart Scan. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Or follow our Static IP Address guides to setup a static IP address. No problem, I think it a lot of money for a modem/router anyway. Open Port Checker is the only online port checking tool that has Guaranteed Results. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. 07:25 AM, I see what you mean. To find out how to use it, just click on the dropdown for your Hub. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. WPA-Auto - if you're having problems connecting older devices. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. Testing as in hospitals. @Prodigy11UK Welcome to the Plusnet forum. Where can I view the status of my Smart Hub? You might also want to take a look at this guide to broadband router settings. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. 1 - Deactivate the DHCP Server on BT Smart Hub 2 (If I have helped you in any way please click the thumbs up. Combine R7000 Nighthawk with BT Smarthub 2 - Netgear BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. on The biggest difference between these packages is what speeds you can expect. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. Port Forwarding for Call of Duty: Black Ops IIII. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. BT HOME HUB 2 in Buckley for 12.00 for sale | Shpock (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Used BT Home Hub 2. Anyone else seen this problem or better still found a way round it? How can I change my BT contact details in My BT? Fear not, thats why were here. to only have 1 SSID. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. 16-01-2019 A newbie here. 26-08-2022 - edited and don't pull, twist or plugs any cables. When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. Then click on Advanced Settings. When enabled, the Hub will lease IP addresses automatically when your devices connect. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. Learn about the BT Hub Manager | BT Help - BT.com Keep area ventilated (i.e. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. So what makes BTs routers so great? Your BT Business Smart Hub 2 guide Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Theres no need to worry though, as its a pretty simple process. I suggest you start a new thread asking specifically for a way to use 5 static IPs. It seems that it was only for the first connection that it needed to be in mode 3. I changed the setting to OFF and the issue was solved. 22h11, on How to exit or disable bridge mode (Business Smart Hub) - BT Broadband