Mail. Select either Reactivate or Reuse (you'll only see one of these, depending on whether the account was suspended or deleted). Thomas St, London, SE1 9RG. 09-09-2018 See what the process for keeping your old email address is for each of the main broadband providers. You can link any BT email address to another broadband or Premium email billing account as long as: We'll allow the move even if it means the gaining account has more than the 11 email addresses allowed. 30-09-2020 ","anchorName":"#can-i-switch-from-virgin-broadband-and-keep-my-email-account"},{"label":"Bottom line: Consider getting a free email account not tied to a provider","anchorName":"#bottom-line-consider-getting-a-free-email-account-not-tied-to-a-provider"},{"label":"Find a new broadband supplier","anchorName":"#find-a-new-broadband-supplier"}]}, We show offers we can track - that's not every product on the marketyet. You won't be able to move an email address used by somebody else if: Once the email address is moved, it's very important you 'gift' it back to the other person. BT want 7.50 month to keep the email alive. The user of the email address will then be asked to set up their own BT ID and password. Then, once you have setup your new email account, you can set up forwarding on your old ISP email account to your new email address before you close it. 07-03-2017 The email address I'm trying to move is linked to somebody else's BT ID. If you do this you can downgrade to Basic email at any time, If you dont upgrade to Premium email, after 60 days all of the email addresses linked to your BT ID will be deleted. 01-10-2020 In other words, they couldn't care less for people who are paying nothing. "you can keep using your @btconnect.com email address, as long as you have a paid for service on the account to keep it active, we would put a hosting pack on your account which would be billed monthly/quartley depending on your prefernce. Our email accounts are a key way of keeping in touch with friends and family, and where we store important information with the companies we have a relationship with. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Find out what each of the main broadband providers do with your email address if you switch from them. 07:23 PM. Do I have to pay BT to keep my email address? It would be more cost-effective to spend a few minutes switching to a free email address instead. Well run you through the various companies and what you need to know if youre switching account. You could make the switch to a free webmail account. Yes, I know it's old but so am I (LOL) & it works very well. 5 Does BT charge for keeping email address? ", "A hosting pack is 6 a month, you can contact sales to get it added to the account, or if you want you can send me your broadband details through a private message and I can resond to you and get it added to the account doe you.". service provider and read the information they can provide. on We are a credit broker and not a lender and that aims to provide you with the tools you need to make better VAT number: 259751759. When you leave your email address will be automatically downgraded to basic mail which means it will only be accessible via webmail and not email clients or apps on phones. You can keep your Sky email address for as long as you want after you've cancelled your broadband, as long as you keep using it regularly. 16h46. If you'd rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. Once the move is complete, you'll get a confirmation message and the email address will be shown in your email management page. Users of email addresses linked to your account will also be automatically changed to Premium email and will stay linked to your account. The same will apply to my contacts and customers! Good luck and let us know what happens about this. 28-09-2019 Although it's a legitimate concern when you're considering changing your broadband provider, there are some quick, simple ways to make sure it doesn't become an issue. 9h27. 11:23 AM. 0 Ratings mvb Beginner You can check this on the Financial Services Register by visiting the FCA website. One of the main concerns people have when looking to switch providers is whether they can keep their existing email address thats linked to their long-time broadband provider. Whenever you fill in a form or log into a website, your browser offers you the option to save your login details. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. When I try to place that secure order via "keepmyemail" I am told I need a stronger password. Announcements, Guides & Community Updates. Some years ago I wanted to buy a domain from BT because they were cheap at that time so when I tried to use hotmail account, I was told that I can't use that account but I need to open a new BTConnect.com account to do business with BT. Users of email addresses linked to theclosed broadband account will be. Enter your new Gmail address and click Save. 8h48. What is a 4g dongle and how does it work? - Hassle-free emailing - the app has a clear, user-friendly interface that makes it easy to send, read and organise your email. Until your broadband ends, youll still be able to use youremail as normal. Message 3 of 7 (4,095 Views) 0 kevinflanagan69 Newbie Posts: 2 Registered: 21-12-2016 30-01-2017 8:47 PM i want to keep my bt email address Message 4 of 7 (4,024 Views) 0 MauriceC Hero Forgotten your login details? Is there a way to keep my email addresses under some kind of EE mail account? 30 May 2019 at 11:47 #2 Glanza. Select the Accounts option from the left-hand menu and delete any email addresses you don't recognise. We use cookies and similar technologies. How on earth is this possible? I have a related issue in that we upgraded our bt business broadband to bt halo broadband (fibre to property) which became active in January. But as above, really not sure what it is you want to do! Yes you can, you would need to signup for premium mail at www.bt.com/keepmyemail The cost is 7.50 per month for up to 11 email addresses, more info can be found Here 0 Ratings ikciv13 Beginner on 09-09-2018 14h12 21,811 Views Message 3 of 7 Re: if i leave bt can i keep my @btinternet email address thank you. If you know someone else with BT Broadband, they're eligible to have up to 10 email addresses. There are a number of options available including Apple iCloud, Googles Gmail, Microsoft Outlook (formerly Hotmail) and Yahoo! on Before you start, check that the gaining billing account already has an email address linked to it by logging in to My BT with your BT ID. You can get our email service in two ways: Please note: Some customers may still use an old BT email address that isn't currently linked to either of these services. Thankyou for your reply. Unfortunately for us the email address is on the liveries of all of our vans and cars and is our main business email. Thanks Message 1 of 5 (6,436 Views) 0 4 REPLIES bobpullen Community Gaffer Posts: 16,499 Thanks: 4,379 Fixes: 280 Convert to a dial up account, you must access it at least once every 90 days to keep it active. Sky: Users can keep old email address free after switching provider In a statement BT said: "If [customers] switch broadband providers, they can continue to use the BT email service, free of . Broadband packages often come with a free email address when you sign up. Yes, if youve already got a BT email address, youll be able to link it to your new broadband account. [ re: richi] [ link to this post] According to BT you can keep it - details here. How to cancel your Virgin Media broadband. 04-10-2018 You can still access yourTalkTalkemail account for 12 months after you switch, during which you can still send and receive messages but wont be able to use the My Account feature to change passwords and actively manage the account. on Jane Shattock I have slightly resented paying 7-50 a month to keep my BT email address, that is until I was hacked 10 days ago! 16h52. Sky does reserve the right to delete an account if you havent used it for 180 days. reference number: 786446). Im leaving Bt but want to keep Email address how do it, Re: Im leaving Bt but want to keep Email address how do it. So I opened a btconnect account and now after several years they have suspended my btconnect account without informing me. 11:01 PM. I guess I will loose that option (sigh). Any help or advise anyone can give me on this would be much appreciated, on Once they've done this, assuming they give permission, you'll be able to move the email address. If you wish to access it via those means you will be given the option to upgrade to Premium mail at 7.50/m when you leave. Sky No. After that, Virgin Media will clear out your emails, delete all data associated with your account and shut it down. on Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Our survey found that nearly half of people with a provider-specific email address have had that same one for more than ten years. But, it appears BT Premium Mail is 7.50 per month - that is pretty expensive for an email service. Switching is relatively simple and BT will automatically move your accounts across for you. When I registered the domain with them, I was told that I MUST HAVE a BTConnect Account with them as they don't allow Microsoft Account such as hotmail, outlook or MSN. on 01-10-2020 If they switch broadband providers, they can. Beware that where Sky closes a dormant account, youll lose any associated data and content. They can continue to use them to deliver internet service.You can of course cancel the landline and start a new mobile internet connection with another provider, but it wi. I might have to transfer my domain to some other registrar but I must know soon as the domain will expire early next year. How do I close or delete an email account? 14h12, on Now BT wants 1.60 per month or it will delete his account, which is actually . Can I move an email address that belongs to another person? 8 Can You Keep your email address if you change broadband provider? 10:01 AM. Username: your email address including the @btinternet.com or @btopenworld.com part. BT Ireland. It also has a comprehensive list of my contacts set upand I still haven't worked out how to do that in BT mail !! 01:03 PM. authorised and regulated by the Financial Conduct Authority (firm Log into My BT using your BT ID. To access Gmail's Import feature, sign into your new Gmail account, select the Accounts and Import tab on Gmail's settings screen and click the Import mail and contacts link. Want to switch your broadband service? Data Protection ICO registration number: If i have a problem it is a nightmare as 1) i am not the primary user 2) i am residential and thses are classed as business. 30-04-2020 I'm switching from Plusnet, will I lose my Plusnet email account? Keep me signed in. You can call 0800 443 311 to get through to an automated phone line which you can use to: Pay your bills. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Here's how. Password Show. I don't use that account for anything else as such except that BT sends me some promotional info and Domain renewal notices so I keep it. This thread is two years old and so is the information. Find out how MiFi works, whether MiFi is for you, how to get it and if it is better than opting for Wi-Fi. For 60 days after you leaveBT Broadbandyou can choose toupgrade to Premium email. - edited Find the email address you want to recover and click See Options. For example, you may have a BT Internet, Sky or AOL address that you feel ties you in to a provider. BT has announced it is tripling the amount former customers will have to pay to keep their BT email address when they switch provider. Compare broadband packages: Browse the. Should you leave TalkTalk, you can subscribe to TalkTalk Mail Plus and keep your email address for 5 per month or 50 per year. Click Accounts and Import and then Import mail and contacts. Buying a 4g dongle is still a good option for occasional mobile broadband use but these devices are fast being replaced by more sophisticated MiFi devices. Can you keep BT email address if you leave BT? Set up a forwarding system in your old account so that new email is automatically forwarded to your new email address, which may seem a bit tricky but would usually be found in your inbox settings. To do so, youll need to sign up to BT Premium Mail. BethM, on it used to be the case that we could add a hositng pack to the account to keep them active. Step 1: Check your Plusnet cancellation fee To start with, check whether a cancellation fee will apply for ending your Plusnet broadband service. 03:44 PM. You no longer need to take BT Premium Email if you wish to keep your BT email address. BT says people can keep their email addresses for free using a basic service thats only accessible via a browser, but that customers who want to maintain their normal email service, they have to pay 7.50 per month. I can't imagine that I will be able to keep my btinternet email address as I am no longer a customer of theirs.. My change over of phone and broadband went extremely smoothly and I am actually getting a slightly higher speed. on If you are That means if you switch from Sky youll be able to keep your email address, and with it all the messages and data youve stored in your account. Enter all the credentials in the user interface panel to move BT Email to Gmail easily. 14h09, Yes you can, you would need to signup for premium mail at www.bt.com/keepmyemail, The cost is 7.50 per month for up to 11 email addresses, more info can be found Here, on What happens when you switch to Premium email? She's also been editor of Which? Fill all the required details of Your BT Mail & Internet account. Good news - you can keep your BT ( www.bt.com) email address when you cancel BT broadband. I need to change or reset my BT Email password. Written by Nick Baker, Content Editor - Telecoms, Keeping your email address when you switch broadband providers, Keeping your email address with each provider, Move your email account to a free email service, Update accounts linked to your email address, How to switch broadband | A guide to changing your provider, How to save money on your broadband bill - Uswitch. on Can I switch from TalkTalk and keep my TalkTalk email account? Now my BT email address has been my main email address for 20 years or more, so has accrued a shed load of emails. ","anchorName":"#i-have-bt-broadband-will-i-lose-bt-mail"},{"label":"I'm switching from Plusnet, will I lose my Plusnet email account? Select the additional email filter option from the list to transfer BT Mail to Gmail easily. 18-05-2022 9h18 Oliver341. While it might be a hassle in the short term, it will give you the freedom to switch pain-free for years to come. Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN. They seem to suspend all accounts when there is no billable service. Our address is Level 2, 20 St Thanks, again I'm still not getting consistent information from BT. Can you have more than one BT email address? With your @btconnect.com mail addresses that came free with your broadband package, if you cancel this package this cancels the email addresses. Email addresses provided by BT end with @btinternet.com, @btopenworld.com or @talk21.com. Once you've done this, they'll be asked to set up a new password and link it to a BT ID. When switching, you will need to notify Plusnet that you wish to continue using the email address, or it will be deleted along with the rest of your account information. our site. To do so, you'll need to sign up to BT Premium Mail. Find out more about My O2, Priority, O2 Refresh, O2 Wifi and much more, at O2.co.uk.For The O2 Arena/Building Six/Green Room: Call 020 8463 2149 or Email: [email protected] For indigo At The O2: Call 020 8463 2700 or Email: [email protected] If you are looking for our friends at O2: (for mobile phones, mobile broadband, sims etc) you can reach . Keeping your email address when you switch broadband. Without that the email address should cease to function 90 days after the broadband account is closed. Run BTinternet backup tool on your Windows Computer. Read our expert reviews of all of the UK's biggest broadband providers. Alternative contact email addresses linked to your account . But sadly you wont be able to recover any personal data previously linked to that email address. We'll send you confirmation of your broadband activation along with advice on how to complete the move. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. 0 Kudos Share Reply PaulC1 Administrator In response to HarnedM on 18-05-2022 01:03 PM Options HI HarnedM, We analysed the latest reports to see where in the UK has the best Internet connection and which areas are lagging behind. You or any of the users linked to your account can link your email address to another BT Broadband account at any time. This has the same functionality as your old BT Mail account, though it will cost you a fee each month to keep it going. Nicole Chesser, External Communications Manager. Click Your products > BT Email > Manage. 28-09-2019 How do I transfer old emails to a new account? 01-10-2020 Buying your own email address from a dedicated UK web hosting provider is cheap (c.1-3 a month), unless you're a former broadband ISP customer of BT (7.50) or TalkTalk (5) where in order to keep your address you can end up being charged significantly more for an often inferior product. 02:39 PM. Billing and payments; Paying your bill; Past due bill; Average salary for BT Senior Billing Analyst in Whitstable: 49,543. Can I move a Premium email address to a broadband account? The optional, Standard email that comes with any broadband package from BT, You're the account holder of the gaining account, The gaining account already has an email address linked to it, You know the password of the email address you want to move, The user of the email address doesn't give their permission, It's linked to a BT ID that doesn't belong to the user of the email address, It's linked to a BT ID that has other email addresses linked to it and not all of those email addresses are to be moved. Is this correct? Find out call charges and balance. that may be true in principle but I am failing miserably and am now running out of time. This is due to Business and Domestics having different servers. Find out if youre eligible and claim now. I follow the link, create a new password which gets the thumbs up from BT, return to "keepmyemail" and. am told I need a stronger password. I have the infinity package and was told that the only way to change the name on the account would be to close the active account and start a new one but, and it's a big but!! If you want to use your email on an email client/app you will need to pay for a BT Premium email account. How do I keep my email address if I change providers. Had BT on the phone re this, was promised a solution a week ago but nothing. Rules If you opt for the basic mail you will no longer be able to access mail via Outlook2003, only via BT.com or the direct mail login address https://home.bt.com/login/loginform?TARGET=$SM$https%3A%2F%2Fsignin1.bt.com%2Fbtmail%2Fsecure%2Femai on Bottom line: Consider getting a free email account not tied to a provider, BT.com What happens to my email address when my BT Broadband service stops?. 23-06-2022 You can contact BT Ireland by phone: 1800 924 929, or at the addresses listed below. Until your broadband ends, youll still be able to use your email. In fact, we found in asurveythattwo millionUK homes aren't switching their broadband for fear of losing their email address. Broadband, mobiles, banking, insurance and energy utility comparison. We use cookies to ensure that we give you the best experience on our website. So I did it and it still works for now. Or sign in to My Account to see it. I can stop worrying about having to move people over to a new email address. If you cancel your BT Business Broadband you lose your btconnect.com email address. While we are independent, we may receive compensation from Also, TalkTalk email accounts that are left inactive for six months will be deleted automatically. Our policy's have changed and we are no longer able to do this. Then set a new, strong password to ensure that the old account stays secure until its finally closed down. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Priscilla O'Regan, Principle of Communications. The BT domain costs about 6.00 per year so it is peanuts as far as I can see it. 06-06-2022 "it is possible to tranfers your business phone and broadband over to a home/domestics account, but you are not able to transfer the the Business (@btconnect.com) email address. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Mail but with Sky branding. on You can export your contacts list from Outlook and then import it into BT Mail. finder.com is an independent comparison platform and information service Follow these steps to migrate BTinternet emails to Gmail: Launch the software and choose BTinternet email source. Why the conflict of oppinion on this from BT staff? If we can't transfer your number or you want a new one, you'll get an email or letter with your new number. Sarah Kidner has been writing about health and technology for more than 20 years. if you wish to retain your email address you would need to keep your business broadband with us. 07:32 PM. Select the Google Mail or Gmail option in the list of file saving options. Its best to start the move from standard BT mail to BT Premium Mail as soon as possible; it takes up to 24 hours for the switch to be made. 11h34, on Do you blame them? However, when we switch to another provider or cancel our package, the rules around our email service may change. Is there no way to continue using this address as part of the upgraded broadband package? 06-03-2017 Gmail has a similar set of added applications. Why should they care for carpet beggers? Just need to work out how to create a contacts list. If there's no email address linked to your account, you'll need to create one. If you have BT email and you cancel your broadband with us, you can: If you don't make a choice yourself, we'll transfer you to Basic email. Re: Keeping email address if leaving. Its also worth noting that many of these email accounts have a large number of users and so the chances that your name isnt already taken are slim. You'll need to provide the email address and password of the email you want to move and select Enter. on After that, youll have to subscribe to BT's Premium Mail service to retain access. Yes, if you've already got a BT email address, you'll be able to link it to your new broadband account. Sky and Plusnet offer a free ongoing email address, while BT provides a free one or a paid upgrade and TalkTalk have a paid upgrade option. on Find out more by reading our Cookie Policy. Do you lose your BT email address when changing provider? Will i lose them when i leave BT, and i have a password problem at the moment, who can i contact? The way I suggest customers handle this is by creating another email address with a different provider and then forward the btconnect.com email address to the newly created email address. If you've been using the email address linked to your broadband account, you should be able to keep your email address if you switch providers. Ofcom isn't happy. Otherwise, youll see your functionality reduce 30 days after you leave, and after 5 months TalkTalk will delete it. Once the email address is moved, it will appear in the friends and family section of your email management page. ","anchorName":"#i-m-switching-from-plusnet-will-i-lose-my-plusnet-email-account"},{"label":"Can I ditch Sky and keep my email address? And this is costing them around 121 a year in missed savings. A reader has been using a btopenworld email address for the past decade, even after switching away from BT Broadband. Doing this I will loose my btconnect email address and loose the infinity as there is a waiting list. Specify credentials of BTinternet account to transfer into Gmail. Email: priscilla.oregan@bt.com. Unless we've said otherwise, products are in no particular order. You or any of the users linked to your account can link your email address to another BT Broadband account at any time. During this same period, you can also decide to link your BT Mail account to a friend or family members BT Broadband for free. 04-10-2018 That way you start using your newly created email address right away, informing your customers of the change of email. If you'd like to keep it, you'll need to pay for BT's Premium Email service which costs 7.50/month for up to 11 email addresses. 30-04-2020 BT ID or Email address. I was changed over from BT yesterday to PLUSNET for broadband and phone. Community TMC Community Europe - The UK and Ireland Registered Keeper and company car Blueskye world cup 2022 tree diagram To reach a Tesla Financial Services agent, you can either: Email [email protected] and include your Tesla RN or VIN number. Move emails from one Gmail account to another. Have you considered getting something like a gmail address? You can still access yourBTemail address for 60 days after you switch to a new broadband provider. 01:26 PM. This is strange. Why have my emails disappeared? It looks more professional than having a BT, Yahoo or Gmail address. They can stick that where the sun don't shine. I have now been told there is no way to reactivate this btconnect email account. I have been doing this for the last four or five years. If you switch from Plusnet to another provider you can take your email account with you.