If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. More information relating to mobile ticketing will be communicated in the lead up to the season. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. stream
Why is there a time limit when I buy tickets? However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format.
Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. We'll now show you the tickets which have been allocated to you based on your selections. What happens if my tickets do not arrive in time? Your AFL online account allows you to access all information regarding your 2023 AFL Membership. Discover New Events. Who is entitled to a concession or child ticket? Can I still access the full site on my phone if I need to? For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. My tickets have not arrived after a reasonable amount of time, what do I do? Are Refundable tickets available through Ticketek Marketplace? Can I purchase tickets through the mobile site? You will receive an Order Confirmation via email immediately. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale.
How do I check the balance of my Gift Voucher? No, you cannot redeem your Ticketek Gift Voucher for another Ticketek Gift Voucher. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. You are required to present your credit/debit card and photo I.D. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. Yes, all events that Ticketek ticket for can be found on the mobile site. Ticketek Online Terms of Use and Privacy Policy. If I received an invite, does Ticketek store my contact details? Some events may have a Family ticket which includes 1 Adult and 1 Junior.
Ed Sheeran MCG show: Fans angry at ticket 'fail' | The Cairns Post You can find your barcode number on the back of your member card or on the homepage of your AFL Membership online Account Manager. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site.
What can I do to increase my chances of getting tickets to a popular When purchasing tickets for a particular event you may be limited to a specified number of tickets. We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. Will I be notified of event / gate changes? The email account that the message has been sent to is full. Is there anything special I need to do when I get to the venue to scan my mobile? In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. Concession and Children's ticket entitlements vary from event to event. Ticketek Agencies) Collector Tickets will be posted no later than one (1) month prior to the event, depending on your date of purchase Collector Tickets will be dispatched via AusPost on behalf of Live Nation Australasia If you have not received your Collector Ticket, or lost your ticket once You can access specific privacy information for Friend Spotter . Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. For more information on requesting a physical card please see here, and for more information on Mobile Membership please see here. Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. Gift Vouchers can also come in pdf format, which can be printed. I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. We are the ticketing sales agent selling on behalf of promoters and according to their instructions. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Check your billing and account details. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. You can log in with your email address and password to access member only content. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). If there is no connectivity at the venue, can Passbook tickets still be accessed? Upload your ticket. Invitee B purchases the two seats they were assigned at step (b).
Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. Tap the trash can at the top right of the event pass to shred the event pass. Sign In is displayed at the top of the 'My Events' section. Will AFL Membership dining be available at the MCG and Marvel Stadium in 2023? Can I buy tickets from unauthorised sellers such as online auction sites like eBay? How do I gain entry to the venue using Passbook? The MCG does apply an additional transaction fee. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. Please be aware your membership number will never change throughout your years of membership. Can I request a refund if I accidentally selected the Refundable tickets option? Wed 8 Jul 2023 RAC Arena, WA: Sat 15 Jul 2023 . As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. "The @Ticketek _AU app has crashed - right before Ed Sheeran. Confirmed timings and priorities will be communicated closer to the 2023 Toyota AFL home and away season beginning. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. I'm having trouble purchasing tickets from Ticketek/Ticketmaster - where can I find help? An administration fee of $10 will be charged. Do I need to be logged in to see 'My Events' and if so how do I know?
Emily O'Sullivan, CPA - Audit Senior Assistant - Deloitte | LinkedIn details of the event including: name, date, time and venue. Version 5.22 B82 R0 When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. Please see our tutorials on how to reserve seats in the AFL Reserve here. Will I be required to pay a transaction or ticketing agent fee as part of the complimentary ticket redemption? Ticketek's Group Bookingscan help you plan your next excursion. What does General Admission (GA) mean? How does Ticketek remember my preferences when I return? When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. Can I forward my Mobile Ticket to a friend? Yes, it will. If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. These tickets will be cancelled and reissued in the name of the new ticket owner. The app also uses your location to alert you of events currently being held at specific venues. Don't worry! The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. Going to an event with a social club, company, school, family or friends? Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. Your membership number is your account ID and can be found at the top of your membership card or the bottom of an email from AFL Membership. Ticketek is one of the largest ticketing platforms in the world, covering major music, sport, theatre and comedy events.Chances are you have used a Ticketek-issued ticket at least once to go to a major event. chevron_left. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. If you do not receive your club of support pack please contact the club directly. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. When tickets are no longer available the event will be displayed as Allocation Exhausted.". Do I need to add to Passbook to gain entry into the venue? There are no guarantees. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Some pages may contain a virtual tour and a seating map for that venue.
Ticketek Marketplace - Buy and Sell Tickets You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. If you have purchased concession tickets, you are also required to present a valid concession card. Your region is identified by your IP address. They will be assigned the next two seats along (next to Invitee A). Guest passes are subject to availability, and information on guest pass availability can be found on our website here. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. In most cases, tickets must be returned to the place where they were purchased. 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0 Can I use more than one Ticketek Gift Voucher in the same transaction? To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. We will be in contact with you within two business days of receipt of this information.
Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family They will be assigned the seats nearest the original purchaser. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. Log into your My Ticketek account and make sure all the details are correct. General Terms and Conditions
Be sure to select the discounted 'member' ticket. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. 3 0 obj
Ticketek: A global leader in ticketing and technology. No, you can continue to use your mobile ticket. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. What if I need accessible seating? Can I change to Refundable tickets after I've bought my tickets? What does Ticketek do to prevent scalping? Select an event category type from the Genre drop-down menu and click 'GO'. When contacting AFL Membership, you will be asked to provide us with your membership number/account ID to help us verify your information. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. You must allow adequate time for collection or delivery of tickets. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit.
Ticketek Marketplace - Buy and Sell Tickets There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. My Ticketek Ticket Delivery. Restricted view refers to seats that have restricted viewing of the stage or event. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. When can I request a refund if I have purchased Refundable tickets? Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am
Upgrading Member Access via Ticketek (AFL) - Collingwood FC You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. The user will not be able to view the ticket. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. 4 0 obj
Once tickets are added to Passbook, simply open the Apple Passbook app. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. 1 0 obj
There are three delivery options: Note that for general admission events, tickets can not be replaced. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. The transaction limit is 10 at both Marvel Stadium and the MCG. For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations.
Terms & Conditions of Sale | Ticketek Australia Print this PDF as this will be your access to the event. Group discounts may be offered but do not apply to all events. Yes, you are able to use multiple Ticketek Gift Vouchers. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. How do I find my tickets once they are in Passbook?
Ticketek Australia Questions | ProductReview.com.au Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. How can I find AFL Membership on a match day? I am having trouble logging in and cannot retrieve my password using the forgotten password facility?
Ed Sheeran Melbourne concert: Fans left stranded amid Ticketek issues The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Refunds, Payments and Exchanges. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. Ticketek acts as agent for the Seller in the sale of all tickets. There are so many people queued up outside the MCG, waiting to get in. Request details from Ticketek when booking your ticket. In most cases, a GA ticket is a standing floor ticket. Please refer to Ticketek's. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase.
Ed Sheeran fans left furious as ticket chaos leaves thousands stranded When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). You will need to provide some form of ID so that the staff can access your Ticketek account details. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet.