why did depop limited charge me

Does anybody know if I will get my 90 back? As always, be kind and communicate calmly before anything else. Inspiration arrived during a visit to a friends apartment. Im going to get rid of those this week was a common refrain. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Possibility 3: Buyer internationally cancelled the payment Can someone explain to me what Depop limited is on PayPal and why im I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. The depop limited charge just reoccurred the next day and it went through. why did I get charged different payment fees? Listing an item on Depop is completely free. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. There are pros and cons to offering free shipping automatically. If you, as the seller, agree to the refund. "The fact that this has been going on for monthsis unacceptable. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Step 4: Link to your social media account and tap on Next. Sydny Sky, Depop seller, phone interview, October 28, 2020. Depop confirmed that it intends to implement multi-factor authentication in 2021. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Scammers have continued to plague many online services through the pandemic. Will it take the fee automatically when the transaction is complete? Gabbysheidy. By browsing this website, you consent to the use of cookies. Repeated violations will result in a ban. Link to your social media account and tap on Next. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Depop Fees. Learn more. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. It doesnt necessarily just focus on clothing, or the selling of clothes. Options. Home. Enter your First name, last name, billing address, and tap on Next. What does this mean and why did it happen? Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. Below is a simple chart that shows how it works. What is Depop Limited and why did I get charged for it? In June . Leave the Archive. Creating unique looks, new trends and making new from old. For reference, my first three sales on Depop were temporarily on hold. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Definitely gonna start telling people depop payments only. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. Step 2: Enter the 6-digit code sent by Depop to your phone number. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Its never happened before while using Depop or any app. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Yes, USPS Regional Boxes Are Discontinued. They are entrepreneurs, pushing fashion forward in so many different ways. However, make sure that all your sales are sent with tracking. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. It was removed by the firm in a few hours and her password was reset. A collective of individuals who inspire and grow with their evolving style and values. We actually update the tracking information on both Paypal and Depop. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. Make sure your clothing is the focal point of the picture by keeping the . Created 19 August 2016 Delivered 24 August 2016 Work-flow can help the Cash-Flow. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. I feel like im doing something wrong or not understanding? I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. They will email you once an agent is available so make sure to have your email notification on. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. Or, do you have a collection of handmade products that you'd like to start selling? Depop suggests that you do not ship your item until you receive the payment. What Is Depop? The Clothing Resale App That Gen-Zers Are Using - CNBC First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. Please read my full disclosure policy for details. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Once youre logged in, click on Sell from the top right side. However, the flat 10% selling fee that we discussed is charged only when you sell an item. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). Update or re-download your Depop app to the latest version. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. Congratulations! The following is a sponsored link. Shipping with Depop internationally vs. domestically is different in a few ways. We use cookies to ensure that we give you the best experience on our website. Advice, staff picks, mythbusting, and more. But I dont own any designer clothes, so these options werent a fit for me. Test out different poses. What does this mean and why did it happen? General FAQs in Shippo - Shippo Paypal can hold your funds for up to 21 days. Posted on. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Verify your information with Paypal (banks, cards, email, etc). Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. Connect your Depop account to the Paypal account you will be using. Now, don't waste time! This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. Any post that does not adhere to them is subject to removal. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. Be prepared to get asked a lot of questions. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. For the United States, Depop uses USPS as their vendor for shipping within in the app. Here is the USPS link to order your free priority boxes. When the money has been transferred, you can move it over to your bank account if you wish. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Thats it, youve completed the first step! "You always know somebody who's had a Depop horror story. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Wirecutter is the product recommendation service from The New York Times. Leave the Archive. Please contact the moderators of this subreddit if you have any questions or concerns. This is normal if you are new to selling to establish that you are a trustworthy seller. By browsing this website, you consent to the use of cookies. have an item that costs: $25, but you offer free shipping for a $4.75 label A listing page is where the customers view a product. 2023 BBC. They are inclusive, diverse, progressive and creative. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. Ready to get started? Theyre either thrifted, fast fashion, or from independent designers. Do you want to sell on Depop but dont have the time? Theres no need to buy high-end photography equipment to takegreat product photos. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Can you put videos on Depop? - VideoAnswers With an effective product description, you can convince the customer to click the Buy now button. Please search the subreddit before posting to see if the topic has already been discussed. Your Depop and Paypal Payment Issues Solved - Fulfilled Merchant Music. Enter Depop. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Heres How to Responsibly Donate and Repurpose Your Castoffs. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Depop vs Poshmark: Is Depop or Poshmark Better For eCommerce You will need a shipping scale, measuring tape, and a printer. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. As know I have lost out on an item and money when I haven't done anything wrong? So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Please read rules before posting. since theyre all different numbers. It focuses on music, fashion, art mental health, and sustainability, Short said. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. The culture of the app is young, open-minded, and versatile. Step 3: Write a bio about your shop and what youre selling and tap on Next. First, I needed to choose a platform. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. Figuring out what to get rid of is just the beginning. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Please make sure you've read the community rules, and that your post follows our posting guidelines. How do I get a Depop fee refund? - Depop help GB Can anyone help me? The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. Let us help you. It's such a widespread problem now.". You can simply adjust your listing and post it again. From launching their own brands to building vintage resale businesses. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. That's so bad, the other person must know exactly what they have done. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Depop Revenue and Usage Statistics (2023) - Business of Apps This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. Aesthetics are a big selling point on Depop. but I'm can't seem to upload them to the claim. Make sure the email on your Paypal account and your Depop account match. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Fill out the basic details and then click on Next. Depop limited fee - PayPal Community We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. Fee Breakdown: - 10% Depop fee You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. But I don't have any money in my PayPal either, just the pending payment from the sale. Why Etsy dropped $1.6 billion on Depop. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Well Damn lol. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Read about our approach to external linking. Open the app and tap on the Camera icon at the bottom center of the home screen. Given the volume of compromised accounts for sale, the horse has already bolted," he added. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Your Depop username @username. Want to Shop More Sustainably? Depop offers free shipping at different times throughout the year. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. Create an account to follow your favorite communities and start taking part in conversations. 2020 3dcart Shopping Cart Blog. Tap on the Setting icon from the top right side of the screen. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Then, tap on 'Set up your shop'. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Press J to jump to the feed. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. I know it's negligible but if what's the reason that this happened. In case something goes wrong, youre protected by PayPal's Seller Protection. Others have received a faster response from reaching out to Depops Twitter account as well. Consistency is key. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. It's a pain, I hate PayPal payments. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. I am a bot, and this action was performed automatically. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Attach proof of full refund to the buyer (i.e. Include product keywords to optimize for search so that people will find your listing. Depop suggests that you do not ship your item until you receive the payment. It seems its only the call center who make an issue about this. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. If you would like to customise your choices, click 'Manage privacy settings'. Press question mark to learn the rest of the keyboard shortcuts. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. Follow these steps when you want to create a Depop listing. Press question mark to learn the rest of the keyboard shortcuts. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Also they're charging me for shipping even if I put buyer pays for shipping? In some ways, Etsy shares a lot of DNA with the Depop community . 9 Tips on How to Sell on Depop When You are Broke as Hell. Repeated violations will result in a ban. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. I definitely sent the payment through depop instant pay as goods/services thank god! Your buyer's Depop @username. For example, if you Today, Depop is a place where millions of users come to celebrate their style and discover culture. Depop Shipping: The only shipping guide you'll ever need For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. If so, then you may have thought about selling on Depop. Just make sure to do your diligence and follow all the steps required by Paypal. As a seller, you must update your account that you are shipping with Depop to qualify. If you continue to use this site we will assume that you are happy with it. Both in the U.S. and both depop payments. Want a Great Deal on a Big-Ticket Kid Gift? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There are several times throughout the year that Depop has offered free shipping. If you need tips with a step-by-step guide, check out our post below. It was too good an opportunity to pass up. Try modeling the clothes you want to sell. For some users, trust in the company has been dented. Depop fees and charges - Depop help GB "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. You can certainly ship on your own. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases.