ross return policy debit card

Needless to say, I was very angry. The people waiting behind me where not happy as well. That is absolutely absurd to me! The whole incident was upsetting especially that it was around 730p all day I could not have anything to eat because of my stomach being so sick. Ross is not responsible for lost or stolen cards. I take this into consideration when shopping there. Will Ross accept the designer tags without the Ross price and barcode on clothes for a return? All purchases must be made in person in our stores. Privacy Policy - Ross Dress For Less Purchased jeans and a couple of tops from Ross, Lufkin, Texas. Modified date: Nov. 17, 2022. I felt discriminated against and for good reason that I will not go into here. I will not buy from Ross any more. My Godwhat happened to customer service? All rude! If the claim is filed within 30 days of purchase, you may need to submit proof of the store's return policy. The toy was unopened and even after the showing an other exactly the same toy but blue, she didn't accept and didn't refund me! What??? If you wear something a couple times you shouldn't be able to return them just because you no longer find them appealing. She just kept interrupting me and would say it doesn't matter!!! You can also opt for store credit if you would prefer. The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! A 10-day period is required for a cash refund on check purchases. ross return policy debit card $12,000 in 1858 worth today. They were bought at Ross, when I went to return them they said I couldn't return them without a receipt. If you feel the need to wear the item before returning it, try posting it on Craigslist to see how many people will give you that same amount for it used. The merchant then will issue a refund to the card used in the transaction, if your request is not denied. Ross Return Policy. Ross system is very detailed,it tells you what you have bought,how much you have spent,how you paid etc. In fact, the time frame is generally between 7-10 business days. I have been waiting 10 minutes and she just walked in. If you want to sanitize the debit card but a refund the tags only. Shipping and handling costs are not refundable, Your product will not be returned if it has been opened. Message*. You do not even have your receipt and they are already screaming "Next!" After only having it for one day.really???? Ross store in San Francisco at Lakeshore plaza. They said the shoes were probably old and out of style but I hadn't baught them that long ago and went to the back n they were still selling the same exact style shoes for the price I originally baught them for. Instead, I shop enough and keep 95% or more of the things I buy. If so, I'm done - no more of my business and I'm sure I spend several thousand a year there. I purchased a "leather" belt for my son. I understand if I was returning for any other reason, but we are talking about a defective product and one day off. NO Businness Ever should be taking back used items! See detailed Ross customer service rankings, employee comments and much more from our sister site. I've never had any problems returning items after I washed them, as long as I had the tags and receipt and returned it within 30 days. Those were purchased on the very 1st receipt where I used both store credit and Discover card. You can't just buy something to use one time and return it later because that's called a rental. on 7/8/2018 location and bought a shirt, went home and tried it and noticed that it was a bit tight. slap my items down and push them away so the next customer could be helped. If you don't have the invoice, simply call 1-800-888-0321. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. I don't like the idea of my ID info floating around either and I'm with you that it isn't right to demand IDentification when you have the receipt.. Its the worst store cockrell hill dallas 75211 12/14/17 night the manager is discriminatory person he uuses discriminatory lenguage to persons speaks spanish, I went to do a return today at ross the system froze after after only doing one return that return I seen on my bank statement asap the item was then refunded and I still haven't seen the return when I looked a return receipt it says voucher issued.wjat does that mean. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! I would always prefer to get a refund but I'm okay with a store credit. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. If Ross approves your return under the Ross return policy criteria, you can choose to exchange your product with a similar one. Once I mislaid the store credit, moved to another state and found it 5 years later. If you really paid attention to what it says you wouldn't be having to write here. Why can't we return the item after we wear it or better yet what if we only wanted to wear it once for a special occasion and you knew you weren't going to wear it again. The reason for this is because sometimes on some products the product description is not always accurate on the product. I called the Ross I had bought the purse from. He said more than once - "What is required is a State or Federal ID and your ID is local". i wanted these patterns so much i had to buy them. I know it was not my washer as this has never happened to me before in the 5 years I've owned it. They are providing disinfectant wipes to sanitize the cart before using it. I returned a few outfits that didn't fit my daughter and have waited for over 30 days and still haven't received a refund. Went to Ross at the Kendall and US1, Miami, Fl. Could not return summer items given as gift. Note: Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location. In order for a refund to be processed without a receipt (or with a gift receipt), valid ID such as a drivers license or state issued ID is required along contact information and signature. I haven't tried to return things I buy because I love my clothes, but what if I made a mistake like that and they said that then whatoh yeah I WASTED MY MONEY AND I COULDNT EVEN RETURN THE STUPID ITEM. Also, a lot of places ask for ID so that they can keep track of you. Estimated Refund time: Credit or debit card. I have been to Leesburg Ross store several times, first some cashiers are really rude, and they act as if you are taking their time, they forget that if customers do not go to their store they will not have a job, second, I purchased some clothes and I wanted to return one, because I got pregnant and they no longer fit, but the cashier said it would be .49 cents for a $59.99 dress. If that entire company took just one pg from Macy's handbookthey're prices wouldn't have went up, their mgt staff would be MUCH HAPPIER &they'd be able to pay more to their full time ppl and mgr than target pays their part time ppl. I bought a blouse with cash. But cashier denied me and said that I have to bring the item to the store I bought it (Memorial Tulsa store). Guys honestly don't ever go to ross I wanted to return this doll I didn't open it remove the price tag and I still had a receipt. 4 trips, a lot of waiting in line. Next day I returned one clothes of about $40. You lost a good paying customer! Had i known this, i probably wouldnt have opened it. I am not "computer literate" so if I don't do this correctly please direct me on what to do. The cashier took the item without any questions and made the return. For example. I called BS and made them hive me the full refund. I went back the following day with the receipt. As a side note the reason there were a total of 4 dresses purchased that day is my mother in law passed away on December 15 and we bought them so my father in law could decide which one he wanted his wife of 43 years to be buried in. V. Ross return policy sucks! Nonsense!!!!! I honestly think they should revise their policy. Returns | Marshalls Why is it if you purchase items using a debit card you cannot get cash back on returns? ROSS IS AWESOME! I don't bring worn and damage clothing and I always keep my receipt with me. The Credit/Debit Card Policy encompasses people, processes, and systems and as such applies to: -All computing and network resources with regard to credit card processing. Never had an issue with hundreds of products bought at Ross till today. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. If you return something bc oh now you realize you have some bill due, and complain that the store doesnt consider your situation, then you SHOULDNT have been shopping in the first place. I don't routinely return items either. The associate I dealt with was Katie at the commercial palms location off bruse b downs, I don't know what to do I have to take a shirt back that had a whole it the side and I have no tags or nothing. The Jewelry must be in its original condition and their quality assurance specialist will review the Jewelry before issuing a refund. Ross Algiers. Unfortunately, she didn't say anything and I thought that my card had been refunded. 5. Did not want give to know. There are instances where some people allow their children to run and play in stores; children break things. As a Ross employee I'll clarify some of these incidents for you. She then asked for my receipt. You can either ask for an exchange or a refund in return for your product. Complete Ross customer service contact information. I have the receipt and the tags were still attached to the clothes. I bought jeans for $30 and returned after 30 days without a receipt. In California, Ross Dress for Less Gift Cards with balances less than $10 are redeemable for cash. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. Why? This Ross is in a tourist town and needs to have more register open and now you have all these new stores open around it, you need to step up your game. To return any merchandise without a receipt, Ross requires a valid picture ID proof which will be entered into their system. Troyes to get a refund for unworn shoes with a tag with no receipt but purchased recently, the price was $119, manager told me , the cant issue refund even for credit store, of the item priced more then $50. Also, I explained to her that the other Ross stores I have been to for a return in the past have always displayed the tax return as well. Obviously it doesn't have price tag but some other tag. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. This is why it makes since to inspect before you buy. Clearly the message sent is that they don't value they customers. I shared the information with the woman who went back to the manager who gave her the credit. Just BAD business ! I'm very sorry,so ashamed. I also had many gifts that were not my size or had too much of. I tried pulling it to get the teeth fastened at the base, but it didn't come down. Can they still return to a different card even if its not the same on the receipt? How to Dispute a Charge | Huntington Bank I just wanted to exchange for a smaller size. Maybe it was a shirt or even jeans that was for pregnant people and you want to return it then they say "sorry you can't return this item because you wore it once." I will never shop here again. After I washed them one of them had a small hole in it. While I waited in line, I listened to a Jamaican woman asking why her New York City ID was not enough to allow the "store manager" to give her a store credit. I tried to do a gift exchange and was expecting cash like any other store I would do this at cuz honestly I don't like their merchandise at all here and it's very disorganized and messy clothes and other items on the floor everywhere associates are rude and yelled at us when we tried to return items when they said I couldn't return it unless I have the card it was purchesed on with me when all I really needed was the gift receipt and the item with the tag on it witch I had this commercial palms location needs to be shut down or changed because I'm not shopping at Ross ever again because of this. ANY item you return, it is important to always keep track of your receipt and the price tag. Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. This lady needs some training on how to treat customers. My girl bought me some shoes size 16 she thought was "cute" about a week ago in another state, lost the receiptreceipt but still had the tags on them. Was told by manager that shoes were off system, as too old and with no receipt( even though it still had Ross tag) - only a .49 cent credit was corporate return policy. A best practice is to staple a copy of the original sales receipt to the refund receipt highlighting the matching last 4 digits of each card number for your records. I purchased a Calphalon skillet several years ago at a Ross store and need to make a warranty claim through the Calphalon company on the item. Call corporate. The purse with tax, it was $21.74. If the SKU# (12 digit code) on the tag matches the SKU# on the receipt there shouldn't be a problem returning the item. The person probably wants it back on their debit card (rather than a voucher). An example of data being processed may be a unique identifier stored in a cookie. Ross has a very strict return policy because we are a discounted store, we already offer very low prices. I took them to the store thinking I could just exchange them and the cashier said we have a new company preturn olicy. I want to return an item but I no longer have the original card because I got a new one. Heck, some will even give you a ~3% discount for using . Some banks take up to 14 days to return pre-paid debit card funds. She said items go on sale every week. Who doesn't wash clothes before wearing? I bought table lamp 5 weeks ago and all of sudden the lamp stop working. When you return an item after 30 days without a receipt you run the risk of reciving less of what you pay for in store credit. NO WAY! I have been shopping at Ross since I was 18. Best Selling Brand Options, Does Costco Sell Stamps? i have returned items to Ross two days ago and i had to agree to be refunded on my debit card but no has show up yet. No, merchandise cannot be purchased online. Did anyone notice Ross's prices were getting hire than Macy's clearance items now? Ask the Reader: Do you like the return policy at Ross or do you find it a little bit stingy? Crooks can attach small digital readers to gas pumps that let you swipe your card to pay without going into the store. Just take your product in its original condition back to your local. Name Server. We were very loyal Ross customers but no more. I had no receipt but they still had the tags on them and were only purchased 2 weeks prior. I did leave the designer tags intact. From the Vendor dropdown, select your vendor. If you try to return something after 30 days youre NOT completely out of luck. For additional inquiries not addressed in the above FAQ, please use the below form to contact us. For each shopping trip, be prepared to leave a copy of your exemption certificate applicable to the state in which you are shopping with the cashier. This, too, must be new policy. I recently visited a Ross in Deptford NJ. Well, I'm not one of them!!! If it is such a big conflict why does Ross not correct the tags before selling their products. So just keep these things in mind. I returned a pair of shoes I bought with my debit card. It can take up to five business days. She then asked me if I understood what she was saying ( as if I was stupid). I waited in excess of 30 minutes, the clerk had difficulty with the check machine; proceeded to tell me she could not process the check. Our return policies are always subject to local, state and federal restrictions. SUGGEST ANYONE BUYING - pay for each item separately and give them the receipt with your gift -- and they may release the cost of ring up items separately is a big drag and cost them money plan to hastag, and warn people -- basically wrote, when most department store it automatically done via our cards @ get.real

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