straight talk customer service

You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Privacy Policy. They also have a rewards program so you can earn points to get free monthly plans. International long distance service is available to select destinations only, which are subject to change at any time. Smart Pay items cannot be combined with other purchases. This is a garbage company and should not be able to do business. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Check your balance, refill or manage plans and phones with our 611611 text feature. She did not tell me anything that would help me or even tell me she could help me get the phone. Does Straight Talk offer a refund after cancellation? Help is just text away. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Meanwhile, she said their is nothing wrong with my phone. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. WebStraight Talk offers a variety of plans depending on your needs. Straight Talk If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Phone was fine for a month. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. About 5 hours later, I had not received the label via email, so I called back. You will need to perform a separate checkout for the items in your cart. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Went to walmart to buy a hotspot to get me by. Credit card and Account required for enrollment. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. File your review. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. WebStraight Talk Home Internet service available in select areas. Turn off Bluetooth and GPS when not in use. TRACK USAGE: You may download a Data Usage app such as My Data Manager. We will get back to you in a few minutes. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Once the app and email has been set up, an icon will appear on the applications menu. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. I have been a customer for about 7 years (with 4 phones/lines) in my household. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Straight Talk Is it possible to keep my Straight Talk phone number after canceling? Straight Talk Customer Service I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Would not make an exception,to a hotel reservation I made thru Priceline. Manage Account. I was a no show due to a soft water flooding of o -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Our content is intended to be used for general information purposes only. Please keep sharing your experiences so we can continue to improve this free resource. Copyright 1997-2023, Ripoff Report. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. How do I know I can trust these reviews about Straight Talk Wireless? Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. Airtime minutes will be deducted plus the cost of the International call. Dial *#06# on your phone to find out what it is. Straight Talk Our mission is to educate consumers on cable & internet and home services. Verizon does not work well in this area, hence the AT&T sim card. Who is ED Magedson - Founder, Ripoff Report. WebSearch Newegg.com for iphone 6s plus straight talk. Thanks SO much! EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Why Can't I Talk To A Real Person. I am now in the process of changing carriers because of how horrible they are and continue to be. I can't get pictures in my texts and they are no help after days of taking to them. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. Enter your address to check service availability for your address. All rights reserved. I've talked to 6 customer care agents was promised to get a call back twice that never happened. FAQ. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. You can call us directly and we will help you. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! WebChat with one of our agents live. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. The phone is not within the Straight Talk Service Area Map . It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. I asked what request and he said that the ticket was closed and there was nothing else he could do. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. And yes, you also have the option to transfer the phone number to a different carrier. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. They are a SCAM!! on 2/28 at 12:51PM I even went bought a new Sim card. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. The NEW $55 Plan will Press 1, then 5, then press # three times. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. People do change cards. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. The data is non existent no matter if it is the beginning or end of your service date. All Rights Reserved. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". So I'm out money with no phone or service and thus far no solution offered. Im so mad right now. After spending over 2 hours on hold they disconnect me. What a complete waste of time. We value your privacy. 4G LTE or 5G-capable device required. Straight Talk > Pay My Bill. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. The 2nd person wanted me to scratch off the pin on the data card. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. > Sign In / Reset Password. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Simply let him/her know that youd like to cancel your Straight Talk service. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. We value your privacy. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. A couple hours later my phone lost service. Kept asking to speak to a manager but was told they were a manager. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Calling customer support is useless. WebStraight Talk, Inc. Its Free to Join! Calling Straight Talk back may result in you getting a representative who is able to help you. Reduce the use of the "Live Wallpapers" (These use processing power and memory). If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? You need help? Receive your unlock code via email. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. You now have a spot reserved for Straight Talk Home Internet Service! Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. WebTell us what your question is about so we can direct you to the best team to help you. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . Refill with your credit card right from your device. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! You have exceeded the amount of items allowed in your cart. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Straight Talk To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. I do not know if they changed their website or not. Check the "Battery Use" screen to review features or functions that have been consuming your battery. I had straight talk for years. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. I let him know this in no uncertain terms. It is affordable and I like that I could bring my own phone. Its just ridiculous. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. He said he was sorry but not allowed to once the ticket said it was denied. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. There wasn't one person that I spoke with that even cared. To use this option, simply visit the Straight Talk official website. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Pre-order items cannot be combined with other purchases. WebWho can I contact if I am having issues with my Phone Service? A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Yesterday one of our phones just stopped working (wouldn't turn on). Get fast shipping and top-rated customer service. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). Please click on www.straighttalk.com/Coverage to view our Service Area Map. Plans include unlimited talk and text and high-speed data. Now Im sitting here on hold again for over 20 min now. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! > Change Credit Card or Checking Account. ^FT Sign up to receive our free weekly newsletter. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Welcome to 611611, the text helpline. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Their website claimed my transaction didn't go through even though my credit card was charged. Only for personal use. Customer service gives no true resolution to the issue. Transferred my friends number and now both phones are not working! Your Privacy Choices. on 2/28 at 3:05PM And should that be the case, you might want to cancel. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. They refuse to credit my account and are charging me full price for another month without the service I paid for. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Many customers received refunds from the company. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. SELF-SERVICE AT YOUR FINGERTIPS Find out how we combat fake reviews. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Straight Talk The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Straight Talk is also branded as Tracfone and offers prepaid phone service. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. So I'm out money with no phone or service and thus far no solution offered. The wireless phone number can be changed only up to 4 times per year. *Refer to the latest Terms and Conditions of Service at straighttalk.com. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Straight Talk also sells cell phones in their physical stores and also on their website. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Some phones on specific plans have hotspot capabilities. WebAt Straight Talk, customer service is extremely important to us. Straight Talk My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Additional terms and conditions apply. You can help! I was forced to accept the free Verizon sim. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I got the box and a 1 month data card. straight WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? This helps your unused balance roll over to the next service cycle. WebCustomer Service Chat Access Reward Information Download it now! So we created a free concierge service you can call at the phone number below. They refuse to refund my money too. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". There's no kind of help or communication to help at ALL. Activation Note that it can take up to two business days for Straight Talk to process your request. This number worked fantastically, and I got all I needed accomplished! I even asked them if I would get resistance from the store and they insured me it would be fine. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. r/StraightTalk 2 yr. ago. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. I've been on the phone 4 different tech people. The company offers a wide variety of phones, including budget phones that come free with a phone plan. You will also receive a text message with the details. Straight Talk Your new Straight Talk will be ready to complete activation when your old phone stops working. If you need to see tips for WiFi connectivity, click here. Press # three times. I called ST customer service. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Contact - SmartPay Lease to Own I was charged the full amount and then the next day lost phone and text service. I reset network settings. Their website claimed my transaction didn't go through even though my credit card was charged. That person took my address, email address, and phone number. Lets get it Straight. Calling customer support is useless. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Straight Talk Contact Info. Consumers love to do business with someone that can admit mistakes and state how they made improvements. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Straight Talk This is the best way to manage and repair your business reputation. Sometimes, they might try to convince you to remain with them. He said he was not allowed to transfer the call to anyone else. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Unacceptable. By texting keywords to 611611, you are consenting to receive response messages. > Check Payment Status. All rights reserved. I would leave 0 stars if I could. Your System Sucks. You have quick access to the information you need from the fly out Menu on the top left. When I got home to do the setup it said I had no service at my address. Refill with your credit card right from your device. I mean extremely rude. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. a Straight Talk Customer Support Rep Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Yes, you can with the Straight Talk Bring Your Own Phone program. You will need to perform a separate checkout for the items in your cart. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. You'll get all the information you need right on your phone! Subject to our Reasonable Use Policy and Terms of Service. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] But you have exceeded the number of items allowed per order. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Apparently I am not the only one with issues. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. | This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). They outsource all of their work to Philippines who do not know the basics of the English language. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Still no service. I have never talked to a worse customer service line nor have I ever delt with a worst company. Straight Talk Customer Service Number Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Customer service is the worst, worst trained individuals on the planet. Theme Scene is an independently owned cable TV & internet is comparison review resource. Straight Talk WebOverview of Straight Talk Wireless complaint handling. I use the app to refill my monthly service and it always goes off without a hitch! But they were so QUICK to take the money out of my account. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Original review: Feb. 1, 2023. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. Never called . Straight Talk does not own their own cellular towers. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Straight Talk Wireless We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Straight Talk Wireless Coverage Map I have purchased my plans by the year for long time as well. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible.

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