Do everything you can to annoy them until they finally just pay you the $900 so you go away. It sucks. I get an email from the buyer asking where I sent it, oh that is wrong, send it here. I did became a pain with calling everyday and today calling 5 times. You can chat with other sellers about anything to do with running a business on eBay. Case in point; I sold a wallet described as new in the box recently. . You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. Go to ic3.gov and fill out the internet crime form. Ahhh, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Plus get a receipt from USPS. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Someone did this to me a few months ago. Go to your post office with your Tracking Number and buyer's email and pictures and make an inquiry as to what could possibly have happened prior to the package being delivered and what is your recourse. Remember to be persistent when you are in the right and can prove it. CHAPTER XIII. on open a case for this order and refunds and returns, put across all the info and say you want this buyer investigated by sending a different item. Fabric: Polydex. Getting a refund from FedEx requires your eBay buyer to: File an online claim on the FedEx website. If I were shooting it I'd make it a little brighter again, but this is kinda the minimum you want to be at for a black piece of clothing. 26-05-2020 If say you suspect the package was tampered with than you are opening yourself up to loose seller protection. 1. what is beyond infinity most expensive car ticket. Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself.
Solved: Buyer says I sent the wrong item but the photo loo - The Report a buyer if you think they have acted illegally or fraudulently here. Again I was told that as long as I had clear pictures of what was sold in the listing, and if I submitted pictures of what was returned and they were different, that ebay would rule in favor of me.
For example, they may ask for cash, bank transfer, check, money order or even gift cards. I'm not sure. You must be new here, in this sub anything and everything is a scam ;). I have been talking to someone with same story Im trying to buy a car. That has happened to me. Press J to jump to the feed. Is it possible to contact their police department? Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Upon receiving the item back, the seller has six business days to issue a refund according to eBay's policy. Open a case with Amazon so that they have all the details including pics of the item that you sent to the customer and the item that they returned back to you incase it goes to a A - Z claim.
Buyer claims wrong item and gets a refund despite - Welcome to the I only sell local, mainly to avoid hassle.
Refunds and Returns - Mercari: Your Marketplace shot goods Gilas Pilipinas Full Sublimation Jersey That is not the package i sent your cosmetics in. BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. A buyer from Europe orders at item and pays for it. I had a customer returned a damaged worn item sportswear and we fixed and returned back to her as they pulled the seam away after wearing to try and get a refund. This is a type of blackmail. Should I contact the postal service? The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). I'm not sure if Canada Post would put those on there?? As you sent it recorded delivery I am assuming it had some value to it. What can I do in this situation to avoid loosing $900 and the item as well? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. How do i handle this? The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Buyer contacts me today. Learn the fundamental steps for running an eBay business. For things like graphics cards your best bet is to sell locally, all cash. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers, Maximize your eBay sales over Februarys biggest holidays. Attached is a picture of a side buckle and the package with address label. Tell them you will be contacting their local police department to file a complaint and for him to be prepared to talk to the police, because someone must have tampered with his package. It could be either the USPS assigned a repeated tracking number to your shipment or the USPS scanned the shipment incorrectly. We will not refund the buyer and you can continue to work with him through UPS claim if buyer decides to provide number. I've never owned/sold a necklace like that. Always think like a big retailer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. E bay in many cases are making more profit than the sellers. Buyer says I sent wrong item, is it a scam or was it mixed up in the mail? I also ask if you have me mixed up with another seller you've purchased from recently. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. Today the buyer contacted me asking why it hasn't been delivered, and it turns out the buyer gave the wrong address on eBay, and therefore parcel wont reach them. What would you do? Never saw it in my life. The item is damaged or unusable: Contact the seller to ask if they'd like you to return the damaged or unusable (example: locked phone) item. Am I going to be screwed out of $55? 09-10-2020 "That picture shows different items rather than what I sent. It also looks like the original label is a printed label, cut out and then taped on. Unfortunately ebay does not review video, but if I have to go to arbitration I can use that, along with footage from my home security cameras, and my car cam to prove my case. They readily cooperate with law enforcement. Those are not indicative of any scam. or the buyer? The final resort is to submit a missing mail search. Or when Lululemon sent a customer 19 extra running hats, priced at $32 a pop, but was only.
paperspast.natlib.govt.nz They'll either provide you with additional delivery information, send you a replacement, or offer you a refund. How do you prove you sent A? But I would think it is more likely a customs thing. Finish enrollment at any CLEAR airport location next time you fly. If not, fuck them and continue onto arbitration per their terms and conditions. Thanks for the reply. A little detective work might find the answer. Anytime I can create with the Stardream line, I jump at the . Along with photographing everything, try to record any identifying details about the item. You would want your copy to be short and engaging, informative but not stiff. Copyright 1995-2023 eBay Inc. All Rights Reserved. I ended up having to give a refund in fear the buyer is going to give me bad feedback.
Solved: Buyer says I sent wrong item, is it a scam or was - eBay However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. As seller, here are a few things you can consider before selling to buyer with little or no feedback. I recently had the same experience. To reach customer service, click Help & Contact (top or bottom of the page) and choose the appropriate topic you need help with. The law spells out how to challenge billing errors. This is what people are doing nowadays, so selfish. If you bought the shipping label through eBay, then the reference # would be correct, not chance that you wrote the wrong # by mistake. What's the tracking number? Glad you at least eventually prevailed. Unfortunately for you, the item is a replica of the one you sent. Either way eBay will make sure the buyer gets their money back right or wrong. That's the correct garment you've received, but as computers and phones and tablets can all display things differently depending on their brightness and colour settings, perhaps the photos . I think padi means, the buyer is looking at a red top (for example) from a different seller and saying it's wrong.
There's no possible way I sent the wrong item so he's trying to scam me. I had been using half sheet sticky labels for almost a month before sending out this order. The item I sent out was also tagged, this one is not. Then maybe they won't send it back and you won't have to refund. did said person say they woud send you the motorcycle and the title and then you would have to pay? On the package in the picture the buyer sent I can't see the original label (the one I would have stuck on it), but on top of that is the one, I gather, that is from Canada Post that does, in fact, have that same Canada Post tracking #. In most cases, the refund takes 3 to 5 business days to process. For approved returns, Mercari provides a free shipping label to the Buyer. I wanted to get some advice before I contacted, but I had planned to, yes. Paid a tailor 4.50 repaired it and sent back with DPD signed for. I would msg the buyer that it must have been stolen and swapped in the mail system, that upon receiving it back will be filing a mail fraud complaint with the post office for investigation. If you are sure the buyer is trying to return a different item for refund here is what you should do: 1) Report a buyer for misusing returns - returned a completely different item. Heres how. I sent a seller an offer on an item and she accepted. Two moths ago, a parcel comes back.
Solved: Buyer claims an authentic item fake - PayPal Community You're not supposed to be liable for anything that happens to it after that.
Ebay problems: Buyer opened a return and sent back a different item IN THE LAST STRIDE. That's why I thought maybe they mislabeled. They have no reason to create one earlier. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. Thanks for the policy violation on your part eBay. A buyer can return anything simply by evoking this phrase, even if the item was described in minute detail.
Usps Signature Confirmation Signed By Someone ElseWhen all goes well I had to help my mom submit a dispute through eBay, as a buyer. Is it not possible to take pics of item A and still send B? I agree. 04:28 PM. If you bought the label through eBay, it should have been included automatically, but if you didn't get it through eBay, you had to do that yourself. 2023 Comparitech Limited. Sizes: XS to 2XL. Even on relatively inexpensive things, it takes 5-10 minutes to fill out those forms and pass them to ebay and creates documentation to have problem buyers removed. 04:02 PM. The item's condition was misrepresented. I asked them what the item says on the back cause the item i sent has the brand name stamped on the back the item in his photo i suspect is not that brand and will not have the stamp. When you issue a refund to the buyer They'll be refunded through their original payment method. Go to usps site and fill out the mail fraud form. I sold an item for $55 and they sent a return saying I didnt send the right item. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. 1. Strictly No RETURN NO EXCHANGE policy. Had the same issue, lost my appeal and had to file a complaint against eBay to the Better Business Bureau. He sent photo of item receivedit is not the item i sent. Ebay basically says, "Well we don't know what you actually sent the buyer so we can't be sure who's side to take here so we always favor the buyer." I am simply astounded. So, that explains the different labels and (possibly) the Fragile stickers. But if he has balls to carry on, follow up with post master complaint. My guess this looks more like a customs/po thing than a buyer doing that, because I would think a buyer trying to fool you would more carefully cover the label underneath. I've just had a look at your other listings, and in general most of your photos are underexposed a little i.e.
Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. 05:05 PM.
Poshmark Listing Not Found After Purchase - The-keratin.de Its just getting worse, sadly. They always put new labels on the package, because you shipped it to the shipping depot in Kentucky, and they needed to ship it on to Canada.
Ebay We Can T Process Your PaymentPlease select a different payment How Buyers Scam Sellers on eBay (A Decade of Scams) Once it arrived in Canada, they passed it on to Canada Post, who made the final delivery. However, this morning they sent me a rude email saying I'm sending fake products and to get a real job.